Senior Customer Support Engineer

Zimperium

Remote regions

US

Salary range

$113,850–$115,875/yr

Benefits

Similar Jobs

See all

Responsibilities:

  • Apply expertise with mobile applications and SaaS to troubleshoot customer issues.
  • Gather and analyze customer feedback for product issues, creating JIRAs.
  • Work with different teams to address customer issues in different time zones.

Requirements:

  • Master’s Degree in Computer Science, Computer Engineering, or a related field.
  • Experience utilizing Android Studio to test sample applications.
  • Experience utilizing SQL and Python to manage and query databases.

Additional skills:

  • Designing custom APIs to troubleshoot customer issues.
  • Utilizing SIEM tools including Splunk.
  • Utilizing MDM Solutions such as Intune and AirWatch.

Zimperium

Zimperium provides mobile threat defense solutions. They cater to enterprises and governments globally, protecting them against mobile cyberattacks. I am unable to ascertain the company's size and culture from the provided text.

Apply for This Position