Manager, Technical Account Management

Role Overview:

• Lead and develop a team of Technical Account Managers, establishing clear performance standards and coaching for professional growth.
• Ensure consultative post-sales guidance, driving platform deployment, adoption, and partner retention.
• Collaborate with Sales, Support, Product, and Marketing to improve the partner experience and share product feedback.

Requirements:

• 6+ years in Technical Account Management, pre-sales, or customer success.
• 3+ years leading customer-facing technical professionals.
• Strong cybersecurity background and ability to translate complex concepts.

Benefits:

• Fully remote work environment.
• Generous paid time off, including vacation, sick time, and paid holidays.
• 12 weeks of paid parental leave and comprehensive medical, dental, and vision insurance.