Manager, Technical Account Management

What You’ll Do:

• Lead the team responsible for helping partners get real value from the Huntress platform after the sale.
• Build a team obsessed with rapid deployment, product adoption, partner retention, and growth.
• Create space for TAMs to bring product feedback and coordinate across departments.

Responsibilities:

• Lead, coach, and develop a team of Technical Account Managers through clear expectations and regular feedback.
• Set operating rhythms and account-management standards for deployment, adoption, and partner health.
• Partner across Sales, Support, Product, and Marketing to improve the customer experience.

What You Bring To The Team:

• 6+ years in Technical Account Management, pre-sales, customer success, or related role with strong cybersecurity background.
• 3+ years leading customer-facing technical professionals; strong presentation and organizational skills.
• Proven ability to coach, motivate, and hold teams accountable in a fast-paced environment.

What We Offer:

• 100% remote work environment with generous paid time off and 12 weeks of paid parental leave.
• Highly competitive medical, dental, and vision plans, plus 401(k) with 5% contribution.
• Stock options for all full-time employees, home office reimbursement, and access to professional development.