Act as the primary post-sales technical liaison, delivering consultative support and resolving complex issues elevated beyond standard support.
Drive customer success by ensuring product adoption, leading technical QBRs, and identifying up-sell and cross-sell opportunities.
Serve as an internal advocate for customers, relaying product feedback to PM and engineering while leading training and onboarding.
Huntress is a cybersecurity company providing enterprise-grade protection with a 24/7 human-led SOC. Founded in 2015 by former NSA cyber operators, they are a remote-first team with a culture of inclusivity and customer commitment.
Lead and develop a team of quota-carrying Account Managers to drive Net Revenue Retention through expansion, cross-sell, and renewals.
Own team performance against NRR, expansion targets, and renewal rates, establishing cadence for forecasting and pipeline inspection.
Build strong MSP and partner relationships, collaborating cross-functionally to ensure adoption and value realization.
Huntress is a cybersecurity company founded by former NSA operators, providing a platform backed by a 24/7 human-led SOC to protect businesses of all sizes from cybercrime. As a remote-first team, Huntress secures over 6M endpoints and 16M identities worldwide, fostering a culture of accountability and customer obsession.
Lead, hire, and scale a high-performing Technical Account Management team, fostering extreme ownership and technical excellence.
Own team-level performance against GRR, NRR, customer satisfaction, and product adoption, while serving as a senior escalation point for strategic accounts.
Bridge customers, Product, and Engineering by translating field intelligence into platform roadmap decisions and championing agentic AI adoption.
Oscilar is building the most advanced AI Risk Decisioning platform, helping banks, fintechs, and digital organizations manage fraud, credit, and compliance risk. It is a mission-driven company founded by industry veterans from Meta, Uber, Citi, and Confluent, with a culture of extreme ownership and making the internet safer.
Drive expansion, retention, and partner loyalty as a trusted advisor to MSP partners.
Build strong relationships with multiple stakeholders and use AI tools to prepare for meetings and summarize calls.
Exceed quota based on expansion performance and renewal outcomes while reinforcing Huntress culture.
Huntress is a cybersecurity company founded by former NSA operators offering an enterprise-grade managed security platform backed by a 24/7 human-led SOC. We are a remote-first team securing 6M endpoints and 16M identities, focused on inclusivity.
Own the technical relationship with regional reseller and VAR partners as their primary technical advisor.
Equip partners with technical knowledge through hands-on training, workshops, and product demonstrations.
Support customer opportunities, scope proof-of-concept evaluations, and track partner activity.
Huntress is a cybersecurity company founded by former NSA operators, providing enterprise-grade security to businesses of all sizes. The company secures over 6 million endpoints and 17 million identities, operating with a remote-first culture focused on impact.
Drive revenue through expansion and retention across a base of partner organizations.
Act as a trusted advisor to partners, helping them deliver cybersecurity solutions that increase customer satisfaction and adoption.
Meet or exceed quotas based on net dollar retention, gross dollar retention, partner loyalty, and satisfaction.
Huntress is a cybersecurity company founded by former NSA operators, delivering a managed security platform backed by a 24/7 human-led SOC. The remote-first team secures over 6 million endpoints and 17 million identities worldwide, fostering an inclusive culture where every member is valued.
Recruit and lead an Americas Customer Success team to improve customer experience and grow customer value.
Create scalable engagement models and develop CSM playbooks for the customer journey.
Analyze customer data and collaborate with sales, support, and product teams to drive success and reduce churn.
Sophos is a cybersecurity company that protects businesses from cyber threats. It is a remote-first company committed to building a diverse and inclusive workplace.
Provide proactive technical recommendations, architectural reviews, and best practices for Ping Identity solutions.
Own the technical trajectory of assigned accounts, ensuring customers achieve value from their investments.
Leverage AI tools and advocate for customer needs to drive long-term operational success.
Ping Identity provides an intelligent cloud identity platform that enables secure, seamless digital experiences. The company serves more than half of the Fortune 100 and fosters an inclusive culture that champions individuality and digital freedom.
Lead and provide hands-on technical guidance across threat hunting, threat intelligence, DFIR, and MDR services.
Leverage frontier and locally deployed AI models to enhance security investigations and automation.
Manage and mentor technical cybersecurity professionals while contributing to complex investigations.
VerTALENTS is a technology staffing subsidiary of VerSprite Cybersecurity, connecting top technical talent with industry clients for full-time and contract roles. It aims to add value for both clients and candidates while supporting a collaborative, remote cybersecurity delivery team.
Own and scale the Admin Copilot subscription business, including revenue forecasting, expansion, and retention.
Expand the delivery service catalog through AI-enabled tools and productized solutions to drive proactive optimization.
Lead, develop, and hold a team of Technical Account Managers to high technical and delivery standards.
Total Expert is the Customer Operating System for financial services, combining context and action to help humans and AI Assistants engage customers. Since 2016, they have enabled more than seven trillion dollars of funded loan volume.
Drive revenue growth through partner engagement, expansion, and retention.
Serve as a trusted advisor to partners, delivering cybersecurity solutions that increase adoption and satisfaction.
Build and maintain strong relationships with multiple contacts within assigned partner organizations.
Huntress is a cybersecurity company founded in 2015 by former NSA operators, offering a platform and 24/7 human-led SOC to protect businesses of all sizes from cybercrime. The remote-first company secures over 6 million endpoints and 17 million identities worldwide, fostering an inclusive culture where employees are empowered to be themselves.
Manage a global 24/7 Security Operations Center, defining and streamlining processes, workflows, and playbooks.
Lead and mentor a team of security analysts through weekly 1:1s, feedback, and career growth initiatives.
Collaborate with product, support, and security teams to scale operations and operationalize new technologies.
Huntress is a remote-first cybersecurity company founded in 2015 by former NSA cyber operators, providing enterprise-grade security to businesses of all sizes. It secures over 5 million endpoints and 16 million identities worldwide with a 24/7 human-led Security Operations Center.
Transform assigned customers' support experience through technical proficiency and problem solving.
Act as the primary technical point of contact, ensuring customer technical requirements and objectives are met.
Cultivate long-lasting relationships with technical stakeholders, establishing yourself as a trusted advisor.
Samsara is the pioneer of the Connected Operations Cloud, helping organizations that depend on physical operations harness IoT data to improve safety, efficiency, and sustainability. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, and we provide product solutions like Video-Based Safety and Vehicle Telematics.
Drive GTM strategy and messaging for the Huntress Agentic Security Platform.
Lead product launches, sales enablement, and technical partner marketing.
Translate AI and security capabilities into compelling stories for MSPs and security buyers.
Huntress is a cybersecurity company that provides managed security solutions to protect businesses of all sizes. Founded in 2015, it is a remote-first team securing over 6M endpoints and 16M identities worldwide, with a culture focused on customer commitment and inclusivity.
Manage a portfolio of enterprise clients as the main point of contact, driving retention and adoption.
Analyze account data and use AI tools to automate workflows and produce client-ready content.
Partner with Sales to onboard clients, expand program coverage, and resolve issues quickly.
BlackCloak protects corporate executives and high-profile individuals from cyber threats, privacy leaks, and identity theft in their personal lives. It is a fast-growing, fully remote company with an impressive base of Fortune 500 clients.
Serve as dedicated Account Manager for a specified Account Executive, assisting in sales lifecycle responsibilities and ensuring customer retention and growth.
Respond to customer inquiries, develop product knowledge, and leverage vendor relationships to bring value to customers.
Manage open opportunities, identify whitespace, and assist in forecast management and strategic reporting.
GuidePoint Security provides trusted cybersecurity expertise, solutions and services to help organizations minimize risk. Since 2011, it has grown to over 1,300 employees and fosters a collaborative, core values-driven culture.
Drive revenue through partner engagement, expansion, and retention as a trusted advisor.
Build and maintain strong relationships with multiple stakeholders across partner organizations.
Use CRM and AI tools to manage partner activity and ensure operational excellence.
Huntress is a cybersecurity company founded in 2015 by former NSA operators, providing enterprise-grade security to businesses of all sizes. The company secures over 6 million endpoints and 17 million identities worldwide, with a remote-first team focused on partner success.
Act as a trusted advisor to customers, delivering solutions that increase satisfaction and strengthen Huntress adoption.
Own and grow relationships with multiple contacts inside assigned customer organizations, driving renewals and expansion opportunities.
Contribute to team goals around retention, expansion, and customer satisfaction, working cross-functionally with internal teams.
Huntress was founded in 2015 by former NSA cyber operators and is a remote-first team making enterprise-grade cybersecurity accessible to businesses of all sizes. They now secure more than 6 million endpoints and 17 million identities worldwide, with a culture focused on standing with customers and each other.
Serve as primary technical point of contact and trusted advisor for assigned commercial accounts.
Guide customers through deployment, configuration, and onboarding across cloud, on-prem, and hybrid environments.
Own technical escalations and drive issues to resolution while keeping customers informed.
Hypori, Inc. is a high-growth cybersecurity SaaS company transforming secure mobility by enabling users to access enterprise apps from any mobile device with zero data on the endpoint. The company, backed by $55M in funding, has over 95,000 users and values speed, focus, and extreme ownership.
Build strong customer relationships and act as a trusted advisor for Dragos Platform adoption.
Resolve technical challenges, conduct health checks, and ensure successful ongoing deployments.
Provide product recommendations, track key metrics, and collaborate with internal teams to improve offerings.
Dragos is a global leader in operational technology (OT) cybersecurity, combining technology, threat intelligence, and expert services to protect critical infrastructure. The company is a remote-first, mission-driven team across North America, Europe, the Middle East, and APAC, built on authenticity, transparency, and trust.