Channel Account Manager

Role Overview:

• Channel Account Managers drive revenue through engagement, expansion, and retention across our partner base.
• This role is critical in expanding relationships with partners while helping them deliver cybersecurity through the Huntress platform.
• Success is measured by net dollar retention, gross dollar retention, partner loyalty, and satisfaction.

What You'll Do:

• Act as a trusted advisor to customers, delivering solutions that increase satisfaction and strengthen adoption.
• Drive renewals and expansion opportunities across your book of business, including upsell and cross-sell motions.
• Maintain strong operational hygiene in CRM and use AI tools to prepare for meetings and stay organized.

What You Bring:

• 2+ years of experience in account management, direct sales, or a similar post-sales role.
• Strong experience in SaaS, preferably in cybersecurity.
• Commercial curiosity and sound judgment in balancing customer outcomes with business growth.