Why You'll Love This Role:
- Opportunity to directly influence how administrators engage with Newsela.
- Monitor the health of your portfolio and every step of the client life cycle.
- Partner closely with members of our Sales, Marketing, and Support teams.
What You'll Be Doing:
- Manage 25 to 35 enterprise accounts.
- Utilize data, our tech stack, and customer insights to drive company results.
- Drive successful business reviews with clients.
About You:
- 3+ years of experience as an enterprise level Customer Success Manager.
- Proven success driving customer retention and forecasting accurately.
- Open to regular travel to meet with customers and prospects.
Newsela
Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes.