Business Systems Analyst

The Business Systems Analyst is responsible for identifying, implementing, and providing oversight for strategic technology solutions that address business challenges and opportunities. The role requires a blend of business acumen, project management, and technology expertise. The purpose of this position is to deliver against processes and mechanisms that provide operational and technical support to key business unit leaders, internal and external customers through enterprise technology functions and services. Technical troubleshooting support for internal and external customers via helpdesk and direct communication is needed. Platform level oversight for development, project management, and technical implementation teams’ in delivering solutions for internal and external customers is a must. Support best practices in the build and maintenance of formal processes that drive efficiency for business operations functions in delivering value to both members and customers.