Own the enterprise launch from kickoff to go-live, acting as the dedicated lead for each new enterprise brand.
Run several complex launches at once, clearing blockers early and keeping plans, timelines, and expectations clear.

What We Need:

5+ years in customer onboarding, implementation, or project management at a B2B SaaS company.
Technical comfort with CSV, HTML, and APIs, plus knowledge of ecommerce tech stacks and metrics.

Success Markers:

At 1 month: complete onboarding, earn Product Expert certification, shadow enterprise launches.
At 6 months: lead multiple launches, build strong cross-functional relationships, contribute templates.
At 1 year: consistently launch on time, create healthy accounts, and become the go-to expert.

About Okendo:

We believe happy customers make the best marketers, and we build tools to create stronger brand-consumer connections.
Our culture is remote-first, collaborative, and focused on delivering value to our 19,000+ Shopify brands.

Okendo

Okendo is a customer marketing platform that helps Shopify brands grow faster by cultivating brand advocacy and maximizing lifetime value. Trusted by 19,000+ Shopify brands, our unified suite of Reviews, Referrals, Quizzes, Loyalty, and Surveys turns one-time shoppers into revenue-driving Superfans.

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