Source Job

• Lead technical implementation and coordination of customer onboarding in a fast-growing SaaS environment.
• Combine hands-on engineering expertise with project management to ensure seamless integrations and successful customer launches.
• Collaborate with onboarding, customer success, and engineering teams to resolve technical challenges and improve processes.

A fast-growing SaaS company leveraging AI-driven innovation in partnership management. It is a high-growth, profitable business with a collaborative culture and experienced teams.

• Own the onboarding lifecycle for multifamily real estate partners, from sales handoff through first 90 days post-launch.
• Coordinate technical setup, data migration, and integrations with property management systems like Yardi and AppFolio.
• Align Sales, Client Success, Field Operations, and Product to ensure fast time-to-value and strong adoption.

Fetch is a PropTech company that provides a platform for multifamily real estate partners to improve property operations, resident retention, and portfolio performance. The company is a growing, remote-friendly team that values customer-centric leadership, process improvement, and a flexible work culture.

• Own the technical setup of onboarding: API integrations, data mapping, CRM configuration.
• Coordinate with the Onboarding Manager and cross-functional teams from kickoff to go-live.
• Troubleshoot technical blockers, build runbooks, and track onboarding success metrics.

Euler is an AI-native PRM that modernizes partnership management, replacing spreadsheets and CRMs with automation and measurable ROI. The company grew 600% YoY in 2025, serves industry leaders, and values fast, intentional innovation.

• Own the full onboarding lifecycle from requirements gathering to post-launch review.
• Manage data imports, integrations, and configurations to align systems with customer needs.
• Collaborate with product, engineering, and support teams to troubleshoot and optimize implementation processes.

Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.

• Execute SPS Commerce EDI setup and testing for retailer connections.
• Coordinate client onboarding projects, trackers, and go-live documentation.
• Use AI tools to analyze data and create SOPs for recurring workflows.

Our client is a family-owned third-party logistics provider specializing in eCommerce fulfillment, warehousing, and B2B retail distribution. They focus on accurate processes and retailer compliance, and are a growing organization.

• Lead two high-impact technology initiatives: an AI/data platform implementation and a large-scale ecommerce launch.
• Manage external vendors, timelines, dependencies, risks, and stakeholder alignment across teams.
• Drive ecommerce launch readiness with hands-on Shopify expertise, UAT, and go-live coordination.

Truelogic is a nearshore staff augmentation provider in New York delivering technology solutions to companies of all sizes. Their 600+ tech professionals in Latin America drive digital transformation with a culture that values expertise and autonomy.

• Own the end-to-end onboarding journey for new restaurant partners, guiding them from kickoff to go-live.
• Set up, configure, and test each account to capture the restaurant's unique voice, menu, hours, and policies.
• Chat warmly and clearly with restaurant owners and staff via email, phone, and text to ensure they feel supported.

HKR.TEAM is a start-up dedicated to simplifying global HR. They have a transparent, tech-savvy culture with a young, meritocratic team that values ownership and getting things done.

• Lead customer implementations end-to-end from kickoff through activation, coordinating internal and customer resources against one plan.
• Serve as the primary customer point of contact, tracking milestones, dependencies, risks, and ensuring on-time go-live.
• Build repeatable implementation processes and support the automation-first operating model as it scales.

Constructor is an AI-powered ecommerce search and discovery platform built with in-house transformers and LLMs. Since 2019, its large engineering team powers 1B+ daily queries for major retailers and values empathy, openness, and continuous improvement.

• Manage daily Shopify store operations, including product listings, variants, collections, discounts, inventory, and homepage banners.
• Drive repeat orders and retention through customer follow-ups, product reviews, post-purchase communication, and email campaigns.
• Keep a large product catalog organized, accurate, and on-brand while monitoring inventory and fixing listing issues.

GoFasti is a Talent-as-a-Service company that connects world-class developers and designers from Latin America with first-class companies globally. The company focuses on remote work and top talent from LatAm, fostering a culture of proactive, constantly improving professionals.

• Own end-to-end delivery of a short, focused engagement for a US-based e-commerce platform, from discovery through production release.
• Lead discovery to a clear go/no-go decision, manage scope and change control, and facilitate Scrum ceremonies.
• Coordinate multi-vendor dependencies, RAID log, status reporting, UAT, and production release with client and leadership.

Software Mind is an awesome team of engineers who ramp up top-notch company projects, always aiming to be one step ahead. It is a multicultural company in constant growth with an excellent work environment certified by Great Place To Work.

• Own the full onboarding journey for net-new customers, from setup to live handoff with Customer Success.
• Manage multiple concurrent onboardings in a high-volume environment with 1:1 and group training.
• Drive customers to adoption and self-sufficiency, collaborating cross-functionally to improve the onboarding playbook.

Roofr provides a CRM platform for roofing businesses, integrating sales tools, payments, and material ordering. They are a successful startup with a strong culture and financials, offering growth opportunities.

• Own client onboarding end-to-end, including project plans, system configuration, and training for universities in the LAC region.
• Act as a trusted advisor, building strong relationships and ensuring clients maximize value from Symplicity solutions.
• Run client workshops in Spanish, English, or Portuguese, managing multiple projects in a fast-paced international environment.

Symplicity is a global higher education technology company that helps institutions connect students with career opportunities and improve student success. Serving over 1,200 universities in more than 40 countries, it fosters an inclusive, diverse, and collaborative workplace.

• Own the end-to-end onboarding experience for enterprise customers from kickoff through go-live across all locations.
• Build implementation project plans, configure POS, lead data migration, and coordinate hardware deployment and training.
• Serve as primary customer contact, run status meetings, and partner with internal teams to ensure successful rollouts.

Scotch is building the next-generation operating system for beverage alcohol retailers, combining POS, payments, back office, and e-commerce into one platform. The company is a rapidly scaling startup backed by leading investors, recognized by Forbes, and operating in the $1.6T beverage alcohol market.

• Develop and implement Shopify for U.S. online sales, including order flow and integrations.
• Collaborate with the team to apply e-commerce best practices and optimize performance.
• Maintain integrity and security of customer data with 3+ years of Shopify experience.

We are GoFasti, a Talent-as-a-Service that bridges world-class developers and designers from LatAm with first-class companies globally. Our culture values proactive, constantly learning individuals with strong communication skills.

• Own and lead delivery of Wonderful's platform and AI agents for enterprise customers.
• Scope requirements, success metrics, and integration plans for POCs and onboardings.
• Coordinate platform implementation, integrations, and agent refinement toward production launches.

Wonderful enables enterprises to build, test, deploy, and monitor AI agents for complex needs across voice, chat, email, and back-office systems. The company is focused on delivering AI solutions in any language or cultural context, with a culture that values execution, customer collaboration, and technical excellence.

• Lead customer onboarding from kickoff to implementation completion, guiding setup requirements and timelines.
• Configure customer accounts, workflows, and user access while performing quality assurance testing.
• Manage multiple implementation projects, communicate status updates, and collaborate with internal teams.

Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. We are a globally dispersed team serving 20,000 clients, including 30% of the Fortune 500, with a diverse and inclusive culture.

• Own the first 45 days of every new customer, delivering a repeatable launch process from signature to adoption.
• Configure accounts, run kickoff and hands-on training, and drive crews to first completed workflow.
• Chase blockers with CS and Product, then hand off to the CSM with every exit criterion closed.

Bobyard uses computer vision and NLP to automate construction takeoffs and estimates, so contractors bid faster and win more. The company has raised a $35M Series A led by 8VC and is growing fast.

• Lead enterprise onboarding engagements end to end, from kickoff to go-live and hypercare.
• Manage complex digital menu and POS integrations, ensuring successful customer launches.
• Mentor team members and help scale the onboarding function through process improvements.

PAR Technology Corporation has been a leader in restaurant technology for over four decades, empowering brands worldwide with innovative software and hardware. With over 100,000 restaurants in more than 110 countries, we offer Unified Customer Experience solutions and embrace a 'Better Together' culture.

• Lead onboarding activities for new customers, including training and adoption monitoring.
• Drive product adoption and expansion through proactive efforts and churn prevention.
• Act as the main point of contact for LATAM customers, ensuring best practices and maximum value.

Insightful is a market-leading platform for workforce analytics, processing big data into actionable insights. We empower enterprise customers to improve employee productivity, business processes, and staff well-being.

• Manage customer onboarding to the eHealth Exchange, from initial inquiry through testing and activation.
• Coordinate with federal agencies, prepare status reports, and develop technical onboarding plans.
• Facilitate customer adoption of new services and ensure adherence to testing and policy requirements.

The Sequoia Project is a non-profit that supports the eHealth Exchange, a health IT network of networks enabling nationwide health information exchange. The organization is small and collaborative, focused on advancing interoperable healthcare data sharing.