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Argentina

  • Own the end-to-end onboarding journey for new restaurant partners, guiding them from kickoff to go-live.
  • Set up, configure, and test each account to capture the restaurant's unique voice, menu, hours, and policies.
  • Chat warmly and clearly with restaurant owners and staff via email, phone, and text to ensure they feel supported.

SaaS Implementation Customer Onboarding Communication CRM Tools

20 jobs similar to Customer Onboarding Specialist

Jobs ranked by similarity.

$51,100–$54,750/yr
Canada Unlimited PTO

  • Own the full onboarding journey for net-new customers, from setup to live handoff with Customer Success.
  • Manage multiple concurrent onboardings in a high-volume environment with 1:1 and group training.
  • Drive customers to adoption and self-sufficiency, collaborating cross-functionally to improve the onboarding playbook.

Roofr provides a CRM platform for roofing businesses, integrating sales tools, payments, and material ordering. They are a successful startup with a strong culture and financials, offering growth opportunities.

$88,900–$114,300/yr
UK

  • Own the first 45 days of every new customer, delivering a repeatable launch process from signature to adoption.
  • Configure accounts, run kickoff and hands-on training, and drive crews to first completed workflow.
  • Chase blockers with CS and Product, then hand off to the CSM with every exit criterion closed.

Bobyard uses computer vision and NLP to automate construction takeoffs and estimates, so contractors bid faster and win more. The company has raised a $35M Series A led by 8VC and is growing fast.

$50,000–$50,000/yr
US Unlimited PTO

  • Lead customer onboarding from kickoff to implementation completion, guiding setup requirements and timelines.
  • Configure customer accounts, workflows, and user access while performing quality assurance testing.
  • Manage multiple implementation projects, communicate status updates, and collaborate with internal teams.

Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. We are a globally dispersed team serving 20,000 clients, including 30% of the Fortune 500, with a diverse and inclusive culture.

Latin America

  • Drive onboarding success for mid-market hotels, serving as a trusted advisor and strategic partner throughout implementation.
  • Guide customers through setup, training, adoption, and optimization of the Cloudbeds platform, balancing hospitality expertise with technical proficiency.
  • Collaborate with cross-functional partners to ensure seamless onboarding and long-term customer success.

Cloudbeds provides a unified hospitality platform that powers hotels across 150 countries, transforming operations and commercial strategy. The company is a fully remote team of over 650 members across 40+ countries, known for innovation and an inclusive culture.

US Unlimited PTO 12w maternity 12w paternity

  • Own the full onboarding lifecycle from requirements gathering to post-launch review.
  • Manage data imports, integrations, and configurations to align systems with customer needs.
  • Collaborate with product, engineering, and support teams to troubleshoot and optimize implementation processes.

Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.

Germany

  • Act as a trusted advisor for mid-market hotel customers, guiding them through onboarding, training, and platform adoption.
  • Leverage hospitality operations expertise to help customers optimize workflows and align technology with business goals.
  • Collaborate cross-functionally with Sales, Product, and Customer Success to ensure a seamless customer experience and drive long-term success.

Cloudbeds provides a unified platform that powers hotels across 150 countries, processing billions in bookings annually. With over 650 team members across 40+ countries, they foster a remote-first culture that values innovation, diversity, and collaboration.

United States

  • Lead enterprise onboarding engagements end to end, from kickoff to go-live and hypercare.
  • Manage complex digital menu and POS integrations, ensuring successful customer launches.
  • Mentor team members and help scale the onboarding function through process improvements.

PAR Technology Corporation has been a leader in restaurant technology for over four decades, empowering brands worldwide with innovative software and hardware. With over 100,000 restaurants in more than 110 countries, we offer Unified Customer Experience solutions and embrace a 'Better Together' culture.

Global

  • Advise restaurant owners on product capabilities to align their goals and drive growth.
  • Build and maintain a strong sales pipeline alongside the XDR team and collaborate on seamless onboarding.
  • Sell on value and ROI, exceeding quota while continuously learning from teammates and peers.

Owner is an AI-native system that helps local business owners, starting with restaurants, manage their website, online ordering, CRM, POS, and more. The company has generated tens of millions in revenue, processed over a billion dollars in online orders, and helped over 20,000 restaurant owners, with a team in the low hundreds from top SMB software companies.

$75,000–$85,000/yr
US Unlimited PTO

  • Own the onboarding lifecycle for multifamily real estate partners, from sales handoff through first 90 days post-launch.
  • Coordinate technical setup, data migration, and integrations with property management systems like Yardi and AppFolio.
  • Align Sales, Client Success, Field Operations, and Product to ensure fast time-to-value and strong adoption.

Fetch is a PropTech company that provides a platform for multifamily real estate partners to improve property operations, resident retention, and portfolio performance. The company is a growing, remote-friendly team that values customer-centric leadership, process improvement, and a flexible work culture.

Chile

  • Lead technical implementation and coordination of customer onboarding in a fast-growing SaaS environment.
  • Combine hands-on engineering expertise with project management to ensure seamless integrations and successful customer launches.
  • Collaborate with onboarding, customer success, and engineering teams to resolve technical challenges and improve processes.

A fast-growing SaaS company leveraging AI-driven innovation in partnership management. It is a high-growth, profitable business with a collaborative culture and experienced teams.

$24–$26/hr
US

  • Lead the timely and successful onboarding of new customers, ensuring every launch is flawless.
  • Manage day-to-day communication with customers and internal teams during implementation.
  • Recommend recycling and savings plans tailored to customer needs and business objectives.

RoadRunner is a technology-driven waste and recycling company dedicated to accelerating the road to Zero Waste and modernizing the waste industry with data-driven strategies. Founded in 2014, the company has a people-first culture, serves thousands of customer locations nationwide, and has been recognized as a Best Place to Work.

India 2w PTO

  • Guide enterprise clients through successful implementation and early stages of their customer journey.
  • Lead onboarding projects from planning through adoption, keeping timelines and stakeholders aligned.
  • Coordinate cross-functional internal teams and provide product education to ensure smooth client experience.

Our partner company provides compliance solutions, including KYC, transaction monitoring, and AML services. They operate globally with a remote-first culture, valuing diversity and offering professional development, flexible hours, and team offsites.

Argentina

  • Be the go-to hero for customers, resolving questions and issues across email, live chat, and Zoom on the first contact.
  • Translate complex product issues into clear, friendly explanations for non-technical restaurant owners and staff.
  • Partner with Product and Engineering to write actionable bug reports and proactively spot recurring issue patterns.

HKR.TEAM is a remote-first company on a mission to simplify global HR. They boast a transparent, tech-savvy startup culture with a young, no-ego team and quick decision-making.

$110,000–$120,000/yr
US Unlimited PTO

  • Own the end-to-end onboarding experience for enterprise customers from kickoff through go-live across all locations.
  • Build implementation project plans, configure POS, lead data migration, and coordinate hardware deployment and training.
  • Serve as primary customer contact, run status meetings, and partner with internal teams to ensure successful rollouts.

Scotch is building the next-generation operating system for beverage alcohol retailers, combining POS, payments, back office, and e-commerce into one platform. The company is a rapidly scaling startup backed by leading investors, recognized by Forbes, and operating in the $1.6T beverage alcohol market.

Latin America

  • Own client onboarding end-to-end, including project plans, system configuration, and training for universities in the LAC region.
  • Act as a trusted advisor, building strong relationships and ensuring clients maximize value from Symplicity solutions.
  • Run client workshops in Spanish, English, or Portuguese, managing multiple projects in a fast-paced international environment.

Symplicity is a global higher education technology company that helps institutions connect students with career opportunities and improve student success. Serving over 1,200 universities in more than 40 countries, it fosters an inclusive, diverse, and collaborative workplace.

LATAM

  • Lead onboarding activities for new customers, including training and adoption monitoring.
  • Drive product adoption and expansion through proactive efforts and churn prevention.
  • Act as the main point of contact for LATAM customers, ensuring best practices and maximum value.

Insightful is a market-leading platform for workforce analytics, processing big data into actionable insights. We empower enterprise customers to improve employee productivity, business processes, and staff well-being.

US Unlimited PTO

  • Develop deep expertise in Tekmetric Marketing and the auto repair industry to guide customers through onboarding.
  • Host group onboarding calls, ensure customers are on track for launch, and clearly communicate setup requirements.
  • Collaborate with sales, customer success, operations, support, and engineering teams to improve the onboarding process.

Tekmetric builds cloud-based software that helps auto repair shops run smarter, grow faster, and serve customers better. Founded in Houston in 2017, the company is an industry-leading solution known for transparency, integrity, innovation, and a service-first mindset.

Global

  • Assess client needs and teach options in virtual consultations.
  • Handle admin tasks like notes, appointments, and CRM hygiene.
  • Stay in the relationship after the first meeting and build on it.

We are a consulting company that helps clients through virtual onboarding and relationship management. Our remote team values drive, trainability, and dependability, offering full training and performance-based advancement.

Global

  • Own the technical setup of onboarding: API integrations, data mapping, CRM configuration.
  • Coordinate with the Onboarding Manager and cross-functional teams from kickoff to go-live.
  • Troubleshoot technical blockers, build runbooks, and track onboarding success metrics.

Euler is an AI-native PRM that modernizes partnership management, replacing spreadsheets and CRMs with automation and measurable ROI. The company grew 600% YoY in 2025, serves industry leaders, and values fast, intentional innovation.

India

  • Support customer onboarding and implementation activities, ensuring smooth product adoption.
  • Assist in creating implementation plans and transition plans for new customers.
  • Maintain clear documentation and collaborate with internal teams to address customer needs.

HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organisation built for speed and ownership.