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The Impact You'll Make:
- Empower mid-market customers to transform their properties through our AI Smarts + Hospitality Hearts mission.
- Act as a trusted advisor and strategic partner throughout implementation, training, adoption, and launch.
What You'll Bring:
- 4+ years of hospitality operations experience with leadership or senior operational roles.
- 2+ years of SaaS onboarding, implementation, or customer success experience preferred.
- Strong emotional intelligence and consultative problem-solving skills.
What We Offer:
- Remote First, Remote Always work culture.
- Fully paid parental leave and home office stipend.
- Professional development courses and access to manager training.
Cloudbeds
Cloudbeds provides a unified hospitality platform that powers hotels across 150 countries, transforming operations and commercial strategy. The company is a fully remote team of over 650 members across 40+ countries, known for innovation and an inclusive culture.