Similar Jobs
See allSenior Amazon Connect Developer
Miratech
Global
Amazon Connect
AWS Lambda
GenAI
Presales Solution Architect - Amazon Connect
Ttec Digital
North America
AWS
Amazon Connect
Solution Architecture
Senior Genesys Cloud PS Consultant
Miratech
Global
SIP
Contact Center
Technical Architecture
Senior Amazon Connect Developer
Miratech
Global
AWS
Amazon Connect
Python
Contact Center as a Service/AWS Connect System Administrator Senior
TekSynap
US
AWS
Linux
IAM
Practice Leadership & Team Development:
- Recruit, onboard, and mentor a team of contact center professionals.
- Develop training and enablement strategies for Amazon Connect transitions.
- Establish delivery standards and foster a culture of innovation.
Customer Transformation Leadership:
- Lead discovery sessions and design transformation roadmaps.
- Guide migrations from legacy platforms like Genesys and Cisco.
- Partner with executives to align technology with business goals.
Solution Delivery & Practice Growth:
- Oversee project delivery ensuring security and best practices.
- Contribute to service offerings and reusable assets.
- Support business development through workshops and presentations.
Neuraflash, Part Of Accenture
NeuraFlash, Part of Accenture, redefines business through AI and technologies like Agentforce, integrating Salesforce Einstein and Amazon Connect to revolutionize customer experiences. As a trusted leader with Salesforce's #1 partner for Agentforce, we foster a culture of collaboration, innovation, and celebration among a remote and hybrid team.