Risk Operations Specialist

The Risk Operations Specialist will be responsible for reviewing documentation, analysing data, and making timely decisions on whether to verify the authenticity of transactions and/or activities. Throughout this process, you may need to communicate with customers to request additional information or to notify them of outcomes. Responsibilities: Based on assigned queues, you are responsible to review accounts and determine the legitimacy of the account and account holder, the associated risk, and making sure all appropriate restriction and/or dismissal decisions are made on each account reviewed (60%). Contact account holders in an effort to verify activity and mitigate loss (10%). Continually monitor cases and reports to identify trends and notify management of information gleaned from that activity (10%). Monitor account activity and find abnormal activities to stop any suspicious transactions in the account (20%)