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Role Overview:
- Directs BSA/AML SAM case investigations and escalations.
- Ensures compliance and SLA adherence.
Key Responsibilities:
- Leads analysts, manages queues, and reviews SAR referrals.
- Partners with data and technology teams on rule tuning and risk analysis.
- Reports KPIs/KRIs to management and supports staff development.
Culture:
- Pathward champions financial inclusion and diversity.
- They foster accountability and continuous improvement.
Pathward
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all through responsible, secure financial products. They are a team of problem solvers and innovators who celebrate differences and embrace a HUMBLE*HUNGRY*SMART culture.