Source Job

Global

  • Oversee day-to-day BSA/AML SAM case investigations, ensuring compliance with BSA/AML regulations and OCC expectations.
  • Manage team performance, case queues, SLAs, and quality of SAR referrals, coaching analysts to success.
  • Partner with compliance, technology, and data teams to optimize monitoring rules and drive continuous improvement.

BSA/AML Transaction Monitoring

18 jobs similar to Manager, BSA/AML Operations – Cases (Case Operations)

Jobs ranked by similarity.

United States Latin America

  • Own the real-time transaction monitoring implementation, including tuning AML rules and thresholds across fiat and stablecoin flows.
  • Run daily alert triage, investigations, and case management, making release, return, or escalation decisions.
  • Lead SAR and STR filing across US, Bermuda, and LATAM jurisdictions, and manage regulator and partner bank inquiries.

Caliza builds commercial banking infrastructure for cross-border businesses, offering USD accounts, multi-currency payments, and stablecoin conversion via a single API. It's a venture-backed fintech backed by Initialized Capital and QED Investors, with a team that has built financial infrastructure at Visa, Nubank, and other major companies.

US

  • Support the execution and continuous improvement of the quality assurance program for Second Line of Defense Financial Crimes activities.
  • Perform complex QA reviews across BSA/AML, Sanctions, and Fraud to evaluate accuracy, completeness, and alignment with regulatory expectations.
  • Provide coaching, technical guidance, and training to QA Analysts, and assist with issue management and reporting.

Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger.

$104,000–$174,000/yr
US

  • Leads the compliance team and program for tax division bank products, ensuring adherence to federal and state regulations.
  • Directs risk management, loss prevention, Power BI reporting, and compliance reviews.
  • Collaborates with BSA/AML, business risk, and regulators on controls and oversight.

Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They celebrate differences and embrace a HUMBLE*HUNGRY*SMART culture.

US

  • Execute detailed quality assurance reviews of second line of defense financial crimes activities, ensuring consistency and regulatory alignment.
  • Document findings with root cause analysis and severity ratings, and engage stakeholders to resolve issues and validate remediation.
  • Provide independent challenge to strengthen oversight and risk management practices within the compliance function.

Pathward is a financial empowerment company that partners with innovators to increase financial availability, choice, and opportunity for all. They have a hybrid-remote culture with onsite locations across the US and are a team of problem solvers who celebrate differences.

$89,000–$133,400/yr
US

  • Investigate complex, high-risk user business cases applying deep risk judgment and tailored solutions.
  • Navigate ambiguity to develop evidence-based recommendations where standard frameworks do not apply.
  • Collaborate across Risk Operations, Legal, Compliance, and Product to build holistic risk mitigation strategies.

Stripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments and grow revenue. With a mission to increase the GDP of the internet, it fosters a culture of innovation and tackling ambitious challenges.

North America

  • Serve as SME on North American AML, BSA, KYC, KYB, sanctions, and financial crimes regulations.
  • Partner with Product, Engineering, and Data Science to align solutions with regulatory expectations and compliance workflows.
  • Produce regulatory briefings, support compliance management systems, and leverage AI to improve productivity.

Trulioo provides an identity verification platform that enables organizations to onboard customers and combat fraud, verifying over 5 billion people worldwide. Headquartered in Vancouver, it is a people-first company recognized as a BC Top Employer.

  • Perform L1 Customer Due Diligence and Enhanced Due Diligence reviews on individual and corporate clients.
  • Manage daily onboarding queues, validate KYC/KYB documentation, and conduct periodic reviews of higher-risk clients.
  • Review transaction monitoring and name screening alerts, escalating suspicious activity for further investigation.

BTSE Group is a global leader in fintech and blockchain technology, providing exchange, payments, and infrastructure development solutions. We serve over 100 corporate clients worldwide and foster a collaborative culture with team-building programs and company events.

$60,000–$100,500/yr
Global

  • Cultivates and maintains strong relationships with BaaS partners and acts as their primary operational point of contact.
  • Collaborates with cross-functional teams to evaluate, design, and implement financial products while ensuring compliance and partner satisfaction.
  • Champions partner needs, owns complex portfolios, and proactively resolves issues to exceed expectations.

Pathward is a financial empowerment company that works with innovators to expand financial availability, choice, and opportunity. The culture celebrates diverse perspectives, problem solvers, and a Humble-Hungry-Smart approach to inclusion.

EMEA

  • Conduct in-depth investigations of complex AML cases and analyze blockchain transactions to identify suspicious activities.
  • Partner with compliance, training, and FIU stakeholders to evaluate AML transaction monitoring and reporting requirements.
  • Collaborate with law enforcement, regulators, and external partners to share intelligence and support criminal investigations.

OKX is a leading crypto exchange and the developer of OKX Wallet, enabling millions to access crypto trading and decentralized applications. The company is trusted by large institutions, backed by Proof of Reserves, and driven by core principles like 'We Before Me', 'Do the Right Thing', and 'Get Things Done'.

US

  • Conduct end-to-end AML transaction monitoring investigations to identify financial crime risks.
  • Remediate high-volume alert backlogs while maintaining accuracy and regulatory compliance.
  • Document findings and support SAR referral decisions with evidence-based conclusions.

Our partner is a financial services organization supporting a high-impact financial crime compliance project. This project-based contract offers a fast-paced environment focused on regulatory compliance, risk identification, and investigative quality.

US

  • Own the company's weekly operating rhythm, including leadership meetings, KPI scorecards, and follow-through.
  • Drive conversion of a $3M+ backlog of sold-but-uninstalled professional services into revenue-recognized projects.
  • Direct support and delivery teams through managers, manage CRM and automation, and own SLA and SOC 2 compliance.

CFS Solutions is a profitable, growing fintech that delivers automation to simplify banking operations for more than 500 financial institutions. It is part of Banyan Software, which operates 120+ portfolio companies and values an inclusive workplace.

$180,000–$270,000/yr
US

  • Own and drive the US and Canada regulatory and compliance strategy.
  • Lead licensing, regulatory exams, and audits while partnering with business and product teams.
  • Oversee AML/CTF and sanctions programs, ensuring compliant innovation across GoCardless products.

GoCardless, a Mollie company, is a global leader in bank payments, helping 100,000+ businesses send and collect payments via Direct Debit and open banking. With 806 employees globally, we process $130bn+ annually and foster a humble, integrity-driven culture.

$53,100–$71,600/yr
North America

  • Serve as the first point of contact for customers impacted by risk actions.
  • Manage inbound email inquiries related to account restrictions, address updates, and business structure changes.
  • Collaborate with internal Risk teams to ensure accurate and empathetic customer support.

Mercury builds a complete finance stack for startups, offering banking and financial services. Since 2019, it has grown to over 300,000 startups and small businesses around the world.

UK

  • Lead and develop a team of around 12 Financial Crime Investigators, providing technical coaching on financial crime tasks.
  • Conduct quality checks, handle complex escalations, and drive high performance within the EU Financial Crime Customer Operations team.
  • Chair employee relations cases, aggregate team feedback, and contribute to hiring to shape the team's growth.

Monzo is a digital bank on a mission to make money work for everyone, offering bank accounts, savings, investments, and more. With over 10 years in the UK and a growing team, Monzo is known for its award-winning customer service, inclusive culture, and focus on changing lives through financial products.

US

  • Own day-to-day BPO partner performance, tracking results against goals and leading improvement initiatives.
  • Serve as the main point of contact between BPO partners and internal teams, keeping priorities and expectations aligned.
  • Use data to spot trends, find root causes, and turn insights into clear action plans.

Headway is building a new mental healthcare system by automating insurance and administrative work for providers. As a Series D company with $325M+ funding and over 90,000 providers, we're scaling a mission-driven team focused on accessible, affordable care.

$95,000–$105,000/yr
Americas Unlimited PTO 12w maternity 12w paternity

  • Review account activity and make informed decisions using AI-assisted analysis, balancing risk and customer needs.
  • Identify suspicious activity and fraud patterns while learning regulatory requirements and using AI tools.
  • Suggest process improvements, document findings, and collaborate cross-functionally to support scalable growth.

Tremendous is a global payout platform that enables businesses to send thousands of payments anywhere, for free. Trusted by 20,000 organizations, the company is profitable, fully remote, and maintains a high employee NPS.

Poland

  • Resolve customer payment issues end-to-end across SEPA and SWIFT.
  • Handle recalls, investigations, and transaction analysis with banking partners.
  • Build Payment Operations processes and support new market launches from scratch.

Finom is a European fintech startup building an all-in-one financial platform with banking, invoicing, and accounting. Backed by €115M in new funding, we maintain a start-up culture focused on innovation and employee impact.

India

  • You'll own KYC and identity verification, adjudicating cases and detecting fraud patterns.
  • You'll run sanctions, PEP, and adverse-media screening, documenting decisions for audit.
  • You'll drive QA calibration and process improvements to raise verification quality.

Turing accelerates superintelligence by building datasets and agentic AI systems for frontier labs and Fortune 500 enterprises. It runs one of the world's largest networks of vetted technical talent across 100+ countries with a remote-first, low-ego culture.