Investigate active fraud attempts across card and faster payment channels in real time.
Make confident decisions to release or block suspicious transactions and secure customer funds.
Support and reassure customers during active fraud scares via phone and chat with empathy.
Monzo is a UK digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and credit cards. It's known for its award-winning customer service, inclusive culture, and focus on solving customers' financial problems.
Lead operational tax strategy and compliance across the UK and Europe, including BBSI, ISA reporting, FATCA, CRS, and CT61s.
Partner with Product and local teams to embed tax considerations into new products and market entries.
Stay ahead of tax law changes and translate them into actionable steps for the business.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and pensions. With a growing customer base in the UK, Monzo is known for its hot coral cards, get-paid-early feature, and award-winning customer service, fostering a culture of innovation and inclusion.
Support sourcing, onboarding, and management of Credit Reference Agencies and external-data suppliers.
Maintain records of bureau data, reconcile spend, and identify cost-saving opportunities.
Coordinate with Legal, Data Protection, and Procurement teams for supplier onboarding and testing.
Monzo aims to make money work for everyone by offering innovative banking products like personal and business accounts, savings, and pensions. With 10 years of growth and a focus on customer service, they are a dynamic company fostering a diverse and inclusive culture.
Lead and scale the engineering domain across Payments, KYC/Identity, Anti-Fraud, and Core Ledger, with around 30 engineers and leaders.
Shape the domain strategy, architecture, and roadmap in partnership with Product, Finance, Compliance, Risk, and Operations.
Drive modernization of business-critical systems and ensure resilience, security, and compliance across the user and money lifecycle.
JustMarkets is a global financial services provider offering trading and investment solutions. The company is building a structured engineering organization with approximately 30 engineers, fostering a culture of collaboration and professional growth.
Lead the engineering strategy for fraud, financial crime, and ongoing monitoring platforms.
Manage a distributed team across backend, frontend, data science, ML, and analytics engineering.
Drive measurable outcomes: lower fraud losses, higher automated alert throughput, and reduced monitoring costs per member.
Tide helps SMEs save time and money by offering business accounts, banking services, and administrative solutions like invoicing and accounting. With over 2 million members globally, Tide has offices in multiple countries and is Great Place to Work certified three years in a row.
Lead compliance strategy and regulatory relationships across all LATAM jurisdictions.
Oversee MLROs and compliance teams, implementing KYC, AML/FT, and sanctions frameworks.
Partner with senior leadership to integrate compliance into product launches and market expansions.
OKX is a leading crypto exchange and developer of OKX Wallet, providing millions access to crypto trading and decentralized applications. With multiple global offices and hundreds of institutional clients, the company fosters a friendly, rewarding, and diverse culture guided by principles like 'We Before Me' and 'Get Things Done'.
Investigate and resolve invoice-related queries accurately, providing clear and reliable information to clients.
Manage client inquiries end-to-end, collaborating with Finance, Product, and HR Operations teams to resolve complex issues.
Analyze client queries and trends to identify process gaps and recommend data-driven improvements.
A global customer experience operations team supporting clients in a fast-paced, remote-first environment. They span 26 countries and offer a diverse, inclusive international workplace.
Lead and scale a team of Financial Coaches and Advice Coaches, owning competence, quality, and customer outcomes.
Build training and development frameworks, including T&C schemes, onboarding, and progression pathways.
Optimize the end-to-end customer experience using technology like AI, video calls, and CRM tools.
Moneybox is an award-winning wealth management platform helping nearly two million people build wealth through saving, investing, home buying, and retirement planning. The company is fast-growing, ambitious, and fosters a collaborative, inclusive culture where employees can have real impact.
Shape and own the Group COO strategy, aligning goals across UK Operations, EU Operations, and Controls.
Lead financial planning, global operating model design, and strategic projects to scale Monzo's operations.
Drive tracking and governance, communicating progress to leadership and partners across the business.
Monzo is a digital bank that offers current accounts, savings, and financial services through its mobile app. It is a fast-growing fintech with a collaborative culture focused on delivering seamless customer support and profitable growth.
Develop and deploy full-stack ML models for financial crime detection in transaction processing and onboarding.
Own the Dynamic Risk Score (DRS) system, scoring clients daily and driving quarantine and alert decisions.
Set up monitoring and champion-challenger frameworks to ensure best models are always in production.
Finom is a European tech startup developing an all-in-one financial B2B platform integrating banking, accounting, and invoicing. With over 300 employees and a start-up culture, they prioritize innovation, swift implementation, and employee empowerment.
Own the GCOO strategy across UK Ops, EU Ops, and Controls, defining clear goals and direction.
Lead financial planning and monthly reporting to connect operational performance to commercial outcomes.
Drive high-impact strategic projects and a global operating model, balancing efficiency and market needs.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and pensions. With an award-winning customer service and a focus on financial education, Monzo has grown significantly over the past decade and fosters an inclusive, people-first culture.
Provide subject matter expertise in financial crime and compliance, engaging with prospects and clients to understand technical and functional requirements.
Deliver product presentations and demos, explaining features and benefits compared to competitors.
Lead Proof of Concept engagements and complete RFI/RFPs, ensuring customer satisfaction.
NiCE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for financial institutions and government regulators. They are consistently ranked number one in the space, with over 8,500 employees across 30+ countries.
Lead the EU data team and shape product strategy as we expand across Europe.
Build the learning loops and data foundations for new markets, from metrics to forecasts.
Represent Data at EU leadership and ExCo level, driving decision-making with commercial judgement.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, credit cards, and pensions. We're a fast-growing, inclusive company with a strong data-driven culture and a long history of creating magical moments for our customers.
Investigate complex, high-risk user business cases applying deep risk judgment and tailored solutions.
Navigate ambiguity to develop evidence-based recommendations where standard frameworks do not apply.
Collaborate across Risk Operations, Legal, Compliance, and Product to build holistic risk mitigation strategies.
Stripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments and grow revenue. With a mission to increase the GDP of the internet, it fosters a culture of innovation and tackling ambitious challenges.
Own the Sonar roadmap and build infrastructure layers for secure collaboration, identity, investigation, and distribution.
Translate regulatory constraints like 314(b), GLBA, and FCRA into product requirements, partnering with Legal and Engineering.
Work with fraud, AML, and investigations teams to define success metrics and drive member adoption.
Sardine is a leading agentic risk platform that helps organizations fight financial crime by stopping fraud in real time and automating fraud and AML operations. The company is a remote-first, fast-growing team that values performance over hours worked and hires self-motivated individuals with extreme ownership.
Lead and mentor a team of customer support Advisors, fostering high performance and conducting regular coaching and calibration sessions.
Develop and implement training programs, manage QA compliance at 95%, and drive CSAT to 97% through process optimization.
Collaborate with HR, Technical CS, and other teams to recruit, onboard, and improve processes while handling escalated customer issues.
We are a fully distributed team of over 160 Xapiens working remotely from 50+ countries, focused on economic freedom and wealth protection. We work hard, think globally, and inspire each other to learn and grow.
Select suitable banks, EMIs, and PSPs for Boosta's companies based on business needs, jurisdictions, and risk profile.
Manage end-to-end onboarding and corporate account opening across jurisdictions, including Tier-1 and APAC markets.
Prepare KYC/KYB applications, coordinate with Legal, Finance, and Treasury, and manage ongoing KYC requirements.
Boosta is a holding tech company that creates, develops, and invests in digital businesses with global potential. We collaborate with over 800 specialists worldwide, and millions of users use our products and services.
Own day-to-day relationships with UK-based customers as the primary point of contact for onboarding, setup, and support.
Guide clients through onboarding and early use-case design, ensuring they get real value from the platform.
Coordinate with US product and engineering teams on feedback, account health, and timezone handoffs.
Farsight is an agentic AI platform for financial services that helps investment banks and private equity firms automate complex workflows. The company is partnered with S&P Global and has a team from Evercore, General Atlantic, Amazon, and Hugging Face.
Identify and engage potential merchant prospects through research, networking, and various channels.
Initiate and maintain communication with prospects, understand their needs, and tailor Yuno's payment solutions.
Present payment solutions to clients, collaborate with teams, and execute sales strategies to meet targets.
Yuno is the AI-native operating system of global commerce, powering financial infrastructure for enterprise merchants, banks, and wallets. They are a high-growth fintech startup with a remote-first culture and a focus on building high-performing teams.
Handle back office tickets and provide 7*24h online enquiry and email reply services.
Support customer enquiries, advice, and suggestions via email or online tools.
Handle customer complaints, special cases, and ad hoc tasks with integrity.
Binance is a leading global blockchain ecosystem and the world's largest cryptocurrency exchange by trading volume and registered users. Trusted by 300+ million people in 100+ countries, it is a user-centric global organization with a flat structure and a mission to increase financial access.