Drive the Operations strategy and commercial performance, including P&L analysis and unit economics.
Translate strategy into clear recommendations for senior leaders and partner across teams.
Own the Operations Roadmap and drive high-impact cross-functional initiatives.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, and investments. They have a customer-focused culture and have grown to serve millions of customers in the UK.
Drive strategic clarity for Payments, supporting the GM in defining and evolving the strategy.
Use data to solve complex problems, translating insights into scalable solutions.
Collaborate across Product, Engineering, Data, and Design to align initiatives with Monzo's mission.
Monzo is a UK digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and more. With over 10 years of growth, it prides itself on award-winning customer service and an inclusive, customer-centric culture.
Turn strategic ideas into real-world experiments, designing and executing end-to-end to validate hypotheses quickly.
Incubate high-potential opportunities that improve customer experience, reduce operational demand, or unlock commercial value.
Scale successful experiments into production by collaborating with product, engineering, data science, and operations teams.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and pensions. They foster a diverse and inclusive culture with a focus on innovation and customer-centricity, operating as a high-growth company with a small, high-impact team known as Ops Labs.
Lead the multi-year People Operations strategy, including technology, analytics, mobility, and payroll.
Drive AI adoption across the People Team, managing governance and executive stakeholders.
Mature people analytics capabilities to provide predictive insights for evidence-based decisions.
Monzo is on a mission to make money work for everyone, offering personal and business bank accounts, savings, investments, and pensions with a focus on financial education and award-winning customer service. With over 10 years in the UK and a growing team, Monzo fosters an inclusive, high-performing culture centered on customers and innovation.
Lead the EU data team and shape product strategy as we expand across Europe.
Build the learning loops and data foundations for new markets, from metrics to forecasts.
Represent Data at EU leadership and ExCo level, driving decision-making with commercial judgement.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, credit cards, and pensions. We're a fast-growing, inclusive company with a strong data-driven culture and a long history of creating magical moments for our customers.
Lead operational tax strategy and compliance across the UK and Europe, including BBSI, ISA reporting, FATCA, CRS, and CT61s.
Partner with Product and local teams to embed tax considerations into new products and market entries.
Stay ahead of tax law changes and translate them into actionable steps for the business.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and pensions. With a growing customer base in the UK, Monzo is known for its hot coral cards, get-paid-early feature, and award-winning customer service, fostering a culture of innovation and inclusion.
Coordinate day-to-day operational resilience activities, including identifying Important Business Services and mapping dependencies across people, processes, technology, and third parties.
Monitor impact tolerances, collect metrics, and flag potential breaches to stakeholders, while supporting scenario tests for severe but plausible disruptions.
Support ICAAP inputs, business continuity planning, and governance committees with data-driven resilience updates.
Monzo is a UK digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and pensions. The company is known for its award-winning customer service and inclusive culture, with a focus on creating magical moments for customers.
Lead research across Core Banking and shape a coherent Personal Banking research strategy.
Partner with senior stakeholders to connect customer insights and influence strategic decisions.
Manage a team of 6-8 researchers and coach research leaders to maintain a high quality bar.
Monzo is a digital bank on a mission to make everyday money magical for everyone, offering current accounts, budgeting, and paid subscriptions. The company is customer-centric, with a culture that supports distributed working across the UK.
Partner with the Chief of Staff to translate the Vice Chair's priorities into a clear portfolio of programs across policy, public affairs, publishing, and external partnerships.
Design and run the team's operating rhythm, including planning, review, and decision forums, while owning programs end-to-end.
Build operational foundations and measurement approaches, spotting risks and dependencies across the portfolio to drive them to resolution.
Stripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments and grow revenue. It is a large-scale company with a mission to increase the GDP of the internet, valuing passion, grit, and integrity.
Drive pricing strategy for savings products, optimizing volume and margin trade-offs through data analysis and modeling.
Monitor portfolio performance and deposit movements, diagnosing drivers to meet commercial targets.
Collaborate cross-functionally with Finance, Treasury, and Product teams to develop insights and actionable pricing decisions.
Monzo is on a mission to make money work for everyone by replacing traditional banking with simple, digital solutions. With over 10 years in the UK and a growing product line including personal and business accounts, savings, investments, and pensions, Monzo is a dynamic fintech with a focus on customer service and financial education.