Senior User Research Manager

Monzo

Remote regions

UK

Salary range

$139,700–$190,500/yr

Benefits

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About the role:

  • This is a senior leadership position spanning people management and strategic research.
  • You'll work on Monzo's Core Banking products used by millions of customers daily.

What you'll do:

  • Define and land parts of Monzo's global research operating model as we expand internationally.
  • Bring together existing research, product data, and market insights for leadership decisions.
  • Balance methodological rigour with speed to build great products.

Who we're looking for:

  • Experience leading senior researchers or research managers in a complex product organisation.
  • Ability to shape product strategy through research at executive level.
  • Skills in navigating competing priorities and building alignment across large teams.

Benefits:

  • Competitive salary plus equity and incentive awards.
  • £1,000 learning budget and flexible working hours.
  • Remote setup with Macbook and home office support.

Monzo

Monzo is a digital bank on a mission to make everyday money magical for everyone, offering current accounts, budgeting, and paid subscriptions. The company is customer-centric, with a culture that supports distributed working across the UK.

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