You'll play a key role by setting the standard for high-quality research, identify and prioritise the biggest research opportunities, lead complex research projects, and generate actionable insights from formative research, data, and market analysis to shape collective strategy.

Plan and execute high-quality research using qualitative and quantitative methods to identify actionable insights for product strategy. Collaborate with Product Managers, Designers, Engineers, and Analytics teams to deliver impactful results. Communicate findings effectively to drive business decisions and mentor others in research methods.

As a staff product designer on Payroll Services, wrangle technical and regulatory complexity into guided experiences for new and experienced employers. Collaborate with internal teams to enhance their processes through a service design approach and improve the internal tools they use to help customers set up and maintain their tax accounts. Lead the entire product development process from setting the long-term vision to strategic planning.