New Account Manager, Virtual Care

This remote role is focused on building and maintaining client relationships within the telehealth or virtual care space. The Account Manager will understand client needs, provide support, identify areas for improvement in clients' telehealth programs, and ensuring client satisfaction. They will identify opportunities for upselling or expanding services within existing client accounts, driving revenue growth. The manager will monitor KPIs related to client engagement, utilization, and satisfaction, and reporting on these metrics. The candidate will develop and execute strategies to achieve client goals and ensure the long-term success of their virtual care programs.