Staff IT Systems Engineer - Atlassian

The Staff Systems Engineer position within the Implementation and Onboarding team is responsible for specification consultation, configuration, and testing of Blackhawk Network payment processing services for internal customers and external Blackhawk Network partners. This includes but not limited to: interaction with internal and external clients to support specification integration, troubleshooting and resolving integration issues, and working directly with other integration engineers, systems engineers, project / implementation managers, and QA engineers as required by the project requirements. Own the complete Atlassian platform including Jira Software, Confluence, and related products—configuring, securing, and maintaining enterprise-scale deployments while driving BHN toward an automation-first approach to work management. Leverage the Atlassian automation platform to enhance and improve work and platform maintenance. Administer Okta workflows and integrations, leveraging APIs for automated user management and collaborating on access control policies and single sign-on implementations. Participate in BCP for corporate services, including backup strategies, redundancy planning, disaster recovery processes, and comprehensive infrastructure documentation. Drive technology consolidation efforts across the organization, particularly following acquisitions, and participate in architectural decisions for both on-premises and SaaS-based corporate information systems.