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Role Overview:
- Own quality end-to-end for a remote clinical team.
- Define metrics, monitoring, and coaching systems.
Key Responsibilities:
- Lead advocates, nurses, and coordinators through team leads.
- Partner with product/engineering on AI and workflow quality.
About You:
- 5+ years clinical operations, 3+ leading managers.
- SQL/BI fluent, AI-native, HIPAA-savvy.
Dearest Care
Dearest Care combines smart software with human advocates to guide Medicare patients through diagnoses, bills, and care plans. It is a Series A company backed by top-tier investors, operating with a lean, impact-driven team and a culture of conscious leadership and rapid execution.