Customer Success Manager

You work as a partner and advocate for your clients - balancing urgency with empathy. You are invested in the outcome - for each client, for Kyruus Health, and for the future of healthcare. You have a strong drive to complete tasks and hit realistic deadlines created between yourself and the customer. You will be the liaison between the customer and our internal Team and will communicate often and respectfully. You take ownership of mistakes and use them as motivation to improve. You build trust by leading with transparency and integrity. You’ll accurately identify and notify Sales of any expansion opportunities. You’ll manage communication between the customer and internal teams. You’ll respond to client emails in an efficient and timely (within 12 business hours). You’ll manage and maintain Kyruus Health Google calendar.