Community & Client Engagement:
- Oversee the client’s Skool community group, ensuring questions are answered and engagement is high
- Act as a key point of contact for community members, offering timely support and consistent communication
- Track client needs, feedback, and overall satisfaction to improve retention and experience
Scheduling & Coordination:
- Schedule and manage program-related emails, including reminders, updates, and event notifications
- Coordinate and organize live events, group calls, and coaching sessions, ensuring all logistics are handled
- Maintain an updated calendar of events, deliverables, and key dates for the community
Billing & Administrative Support:
- Support billing inquiries, including payment tracking and coordination with the finance team
- Assist in onboarding and offboarding clients in the program
- Maintain internal documentation and processes to ensure a smooth client journey
Breezy
We are looking for a highly organized and people-focused Program Manager to support the day-to-day operations of one of our client communities. This role blends customer success, operations, and community engagement.