Job Description
Support system users, troubleshooting issues, and providing timely resolution, leveraging Workday Community/support to resolve complex escalation points. You will be the point person to answer questions and help enable teams. Build and maintain custom reports, tools and analytics to meet team needs. You will be well versed in the different reporting types (Advanced, Matrix, Transposed, etc), calculated fields, prompts, and filters. Provide guidance to the People team by understanding current processes and timelines, and making recommendations on how we can leverage Workday functionality to provide elevated solutions that enhance compliance, streamline processes, and reduce errors. Build and design Workday business processes to ensure efficient workflows for end users. Create change management documentation and training to support cross functional teams on new features. Configure and maintain security roles and permissions to ensure data protection and privacy. Create Inbound EIB templates and mass loading data as needed.
About Grafana Labs
Grafana Labs supports over 1,000 team members in over 50 different countries and helps more than 3,000 companies manage their observability strategies.