Patient Access Operations Lead

Responsible for implementing and managing Patient Access' strategic and operational objectives. Serves as a subject matter expert in Patient Access functions for both hospital and physician services. Performs highly complex assignments with minimal direction from the Director. Acts as a liaison with physicians, patients, ancillary departments, nursing staff, finance and all other hospital departments, insurance companies, government regulatory agencies or outside entities when problems occur, problem solves and corrects all day-to-day operational problems. Take initiative; plans and manages tasks proactively; uses good judgment in decision making, prevents or minimizes conflicts, brings conflicts to acceptable level of consensus utilizing good  negotiation skills. Develop and approve various learning and educational tools for all new initiatives, workflows and new hire training, using the organization's web-based online learning platform and/or in-class curriculum.