Data Entry Specialist for Medical Informatics

Duties and Responsibilities:

• Enter and update support contract data in systems like ERP and CRM, ensuring accurate relationships between serial numbers, product IDs, and contract terms.
• Perform periodic data audits and process contract renewals, amendments, and cancellations according to approved procedures.
• Collaborate with operations teams to resolve discrepancies and maintain records following data governance policies.

Qualifications:

• Associate degree or equivalent experience in business administration or data management, with 2+ years in data entry, contract administration, or asset management.
• Preferred experience with ERP systems such as SAP and CRM systems like Salesforce, and a strong understanding of service support agreements and renewal processes.
• Proficiency in Microsoft Excel and enterprise data systems, with the ability to handle high work volumes independently while maintaining data quality and meeting deadlines.

Logistics:

• The role is remote within the US, with occasional travel up to 25% required based on business need.
• Physical demands include the ability to sit and use hands for most of the work time, with occasional lifting of up to ten pounds and close vision requirements.