Job Description
Provide timely technical support, guidance around appropriate use and general platform education to patients via email and over the phone. You will be a key contact for patients looking to access their health records and navigate the PocketHealth platform. Use the feedback you’ve gathered from patients and providers to help our Management and Engineering teams shape the future of the PocketHealth platform. You can positively impact the healthcare journey for millions of people, while building your career and developing your skills. It has been a part of our mission since our founding to empower patients & make healthcare accessible to all, and we know this can only be achieved with a team of diverse perspectives that is representative of the Patient & Provider communities we serve.
About PocketHealth
PocketHealth enables hospitals and clinics across North America to share imaging records digitally with patients, instantly and securely.