Lifecycle CRM Manager (Braze)

Willow

Remote regions

Global

Benefits

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Key Responsibilities:

  • Manage the full lifecycle of acquisition and retention campaigns, from strategy through post-send analysis.
  • Own and maintain the customer journey map, ensuring it reflects current strategy and live flows.
  • Design and execute robust A/B testing programs on always-on triggered campaigns.

Requirements:

  • Bachelor's degree or equivalent with 5+ years in lifecycle or email marketing.
  • Hands-on proficiency with marketing automation platforms like Braze, Iterable, or Marketo.
  • Solid HTML and CSS knowledge with experience in campaign management and data analysis.

Benefits:

  • Flexible hours with meetings in EST.
  • Work wherever you choose.
  • Fun, casual work environment with employee engagement activities and virtual gatherings.

Willow

Willow is a telehealth company specializing in personalized, responsible cosmetic weight loss care, combining medical expertise with a patient-centered approach. They are a diverse, global team with a fun and casual work environment.

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