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What You'll Be Doing:
- Lead enterprise-level customer value realization and strategic growth initiatives across Arcadia’s largest accounts
- Partner closely with Customer Success leaders to identify customer goals, risks, and expansion pathways
- Develop and operationalize a customer strategic growth methodology aligned to value-based care models
What You'll Bring:
- 12+ years of experience in enterprise customer growth, strategic account leadership, or healthcare SaaS
- Proven success driving retention and expansion within complex, multi-stakeholder enterprise environments
- Demonstrated ability to influence C-suite executives and senior customer stakeholders
Would Love for You to Have:
- Experience in payer–provider collaborations, risk-bearing organizations, or health system contracting
- Background in management consulting, outcomes advisory, or value realization teams
- Strong data fluency and comfort guiding customers using analytics-driven insights
Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We are growing fast and have emerged as a market leader in the highly competitive population health management software market.