Strategic Account Director
Benefits
Unlimited PTO
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What You’ll Own:
- Net Revenue Retention (NRR) and all renewal outcomes on assigned accounts
- Executive Relationships with customers across procurement, operations, finance, and regional leadership
- System-level Usage Stability and Reliability across dozens to hundreds of facilities
Why This Role Exists:
- Medely expands its footprint within large, corporate-owned healthcare systems, enterprise partnerships have grown in scale, complexity, and revenue concentration.
- These accounts now require dedicated executive ownership to ensure long-term retention, system-wide alignment, and proactive risk management.
- The Strategic Account Director role was created to provide centralized, accountable leadership across Medely’s most strategic enterprise systems
The Impact You'll Make:
- Own the renewal strategy starting nine months in advance, ensuring predictable, value-driven renewals
- Lead quarterly and annual Executive Business Reviews (not sales QBRs) focused on overall partnership health, value realization, and a 12–18 month Evolution Roadmap
- Translate internal product and finance updates into a strategic value narrative for the client
Medely
Medely is a high-growth technology start-up that is reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, they are dedicated to redefining the way healthcare workers and facilities work together to provide for patients.