New Enterprise Account Manager

Roo is growing fast and needs an experienced, innovative, and data-driven Account Manager to maintain and grow relationships with their existing Enterprise clients. This role involves supporting the Enterprise Director in maintaining strong relationships with clients; partnering with key stakeholders to ensure alignment between their hospitals’ priorities and Roo. You will support the Enterprise Director in ensuring a smooth transition from the Enterprise sales process through implementation and day to day account management. The Account Manager will also be a champion for clients, working with internal cross functional teams to translate customer feedback into product insights. Collaboration with key corporate accounts will be necessary to streamline the bulk upload and onboarding process for all hospitals within their organization. The position involves co-leading the implementation and onboarding process across Roo territories, and proactively identifying and addressing any additional activities or tasks requiring Enterprise support.