Bilingual Virtual Front Desk Assistant (English/Spanish) – Mental Health Practice

We are a mental health provider seeking a dedicated and professional bilingual (English/Spanish) Virtual Front Desk Assistant to support our practice. This role is essential in ensuring smooth client interactions, efficient scheduling, and accurate patient information management while maintaining HIPAA compliance. Responsibilities include answering calls, scheduling appointments, collecting patient information, verifying insurance, and providing general virtual front desk support, all while adhering to HIPAA guidelines. Qualifications include fluency in English and Spanish, healthcare experience, knowledge of insurance processes, strong communication skills, EHR proficiency, and a reliable workspace.