Financial Operations, Collections Representative

Loadsmart 🚚📦📈

Remote regions

Philippines

Benefits

Unlimited PTO

Job Description

This role involves managing a portfolio of customer accounts to ensure timely collection of outstanding balances and reducing Days Sales Outstanding (DSO). Responsibilities include communicating effectively with customers to resolve payment issues, reconcile accounts, and follow up on disputes. The Representative will maintain detailed records of communication and payment commitments in internal systems and work closely with the Collections Supervisor and Manager to escalate complex cases and provide insights on customer trends.

About Loadsmart

Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn) that reinvents the future of freight.

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