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Role Expectations:
- Design, evolve, and scale the Customer Success AI platform with reusable services and reference architectures.
- Build and maintain foundational AI infrastructure including orchestration, context engines, memory, and workflow execution.
- Optimize platform capabilities for performance, reliability, governance, and security.
Success Profile:
- You thrive in ambiguity and build the path as you walk it.
- You think at scale and connect your work to the company mission.
- You act like an owner, navigating between strategy and execution.
What We’re Looking For:
- 10+ years of software engineering experience with 4+ years building production AI/ML systems.
- Deep expertise in distributed systems, cloud-native architectures, and enterprise-scale software design.
- Strong leadership and communication skills to influence technical direction.
Zscaler
Zscaler accelerates digital transformation by providing a cloud-native Zero Trust Exchange platform that secures users, devices, and applications from cyberattacks and data loss. The company is building a culture of execution centered on customer obsession, collaboration, ownership, and accountability with high-performing teams.