Job Description

Warranty Support:

  • Support Retailers on Warranty questions and warranty reimbursement queries
  • Support Retailers and internal departments on system-related Goodwill queries
  • Perform the annual Warranty Labour Rate Review

Communication to Customers:

  • Drive and moderate the Warranty Communities
  • Create Warranty content such as Warranty Hints & Tipps or Newsletter
  • Prepare and perform Retailer Round Table (2 times p.a. for EU Markets)

Projects:

  • Warranty Accreditation
  • Warranty & Service Evolution
  • Warranty SharePoint Light Support

About MSX International

MSX International is a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years.

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