Bilingual Sales Representative - Home & Auto Insurance

Reporting to the Sales Manager, National Home & Auto Program, you’ll be identifying customer needs to build on existing products which includes developing contact plans, introducing new products and services and quoting and marketing personal insurance business. The core parts of your role will be to:  Selling products by establishing contact and developing relationships with prospects, answering incoming communications, following-up on expiry date cards, re-quoting prospects from previous years and cancelled files, and contacting leads generated. Creating a trusting environment that fosters new sales opportunities and retention of existing business. Actively participating within the team unit and independently to continuously contribute to overall business improvement. Actively owning and resolving all customer inquiries, while ensuring the customer effort is minimized. Accurately processing account changes, maintaining complete customer documentation, preparing correspondence, and documenting files for follow up. Tackling complex insurance-related cases, creatively utilizing all available resources until full resolution is met. Maintains a current TAM base and promptly follows up on all client communications. Maintains accurate logs of quotes completed, sales completed, days worked and any other measurements pertaining to monthly reporting requirements. Keeps updated on company underwriting guidelines and changing markets. Performs other duties as required.