Technical Account Manager
Remote regions
GlobalBenefits
5w PTO
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What you'll do:
- Monitor integration and payment performance, flagging risk before it becomes a problem.
- Debug tricky issues from API logs and traces, escalating only when truly needed.
- Lead solution design and proactive technical reviews with merchants.
What we're looking for:
- Deep technical ability with APIs, webhooks, SDKs, and basic scripting.
- Experience in payments infrastructure or a customer-facing technical role.
This role is not:
- Not a renewals or commercial negotiation owner.
- Not reactive ticket support; it's proactive technical ownership.
Primer
Primer is the unified infrastructure for global payments, giving finance and payments teams visibility and control to reduce complexity and capture more revenue from a single platform. Backed by leading investors, it's a remote-first Series C scaleup with a globally distributed team and a culture focused on impact and collaboration.