Job Description
Engage with key customer stakeholders through regular meetings to drive OpenData success. Evaluate how customers use their OpenData investment and identify opportunities for efficiency and effectiveness improvements. Support customers with OpenData, CRM, and Network (our Master Data Management Software) deep-dive and education sessions, and promote awareness of the latest product innovations. Serve as the customer advocate for product innovation by working with the OpenData Product Team to identify potential enhancements from customer feedback. Work with the CRM and Network teams to resolve issues across the system and software landscape. Collect and provide OpenData management best practices. Maintain expert-level knowledge of OpenData products and services. Ensure any issues raised are logged correctly and followed up by the right stakeholders at Veeva.
About Veeva Systems
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.