Operations and Dispatch Specialist

Play a critical part in managing shipping operations, from securing carrier quotes to providing real-time dispatch support. Request, compare, and manage shipping quotes to secure cost-effective and reliable carrier options. Schedule and reschedule pick-up services with carriers to meet client timelines. Provide real-time dispatch assistance, ensuring smooth communication between carriers, clients, and internal teams. Create and maintain a process-driven, detail-oriented approach to problem-solving and operations. Demonstrate agile thinking and adapt to changing situations. Coordinate with carriers on shipment status. Audit shipping invoices. Track and document shipping activities. Identify and resolve shipping-related issues. Support continuous process improvements within shipping and dispatch functions.