Renewal Manager

Working closely with Wiz's broader Sales and Customer Success teams, our Renewal Managers play a critical role in Wiz's customer retention and expansion strategy. Wiz is looking for a Renewal Manager who is motivated, collaborative and process-oriented to secure up-for-renewal dollars and mitigate renewal risk. Ideal candidates will exhibit a high level of business and sales acumen while maintaining a customer-first approach. Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date. Achieve or exceed quarterly revenue goals - retention, growth and term extension of existing customer contracts. Partner with Customer Success to assess customer health and drive the appropriate renewal strategy. Maintain and report an accurate forecast of renewals within assigned book. Manage the renewal process for multiple commercial customers concurrently and be comfortable with maintaining organization through scale. Escalate whenever appropriate to help resolve customer concerns. Identify “at-risk” renewal clients before renewal date and escalate to appropriate team members, mitigate contraction and churn within all deals. Develop and maintain strong relationships with our channel and alliance partners in order to identify and close joint opportunities. Collaborate cross functionally with Legal and Deals Desk as applicable. Recommend and contribute to process improvements.