About the Role:
- We're building new teams and hiring full-time Customer Loyalty Representatives.
- These are work-from-home, remote positions.
- We're looking for ambitious candidates to kick off their SaaS career!
Day to Day:
- Consult with customers on best practices to better protect their online identity.
- Identify retention and upsell opportunities by aligning Aura's solutions with customer needs.
- Proactively improve knowledge of industry best practices.
What you bring to the table:
- 1-2 years of sales/retention experience where you consistently meet/exceed performance metrics.
- You love talking to people and are naturally engaging.
- You're a self-starter, have a strong business acumen and think quickly to solve customer needs.
Aura
Aura is on a mission to create a safer internet by providing a suite of intelligent digital safety products. The company has over 400 employees worldwide and is guided by leaders who have successfully grown startups into multi-billion dollar organizations.