Job Description
Halcyon is looking for a high-performing problem solver and innovator to join our growing Customer Success team as a Customer Success Manager (CSM). The Halcyon Customer Success Manager drives adoption and demonstrates ongoing value for the Halcyon customers. You will be responsible for the coordination of all Customer Success activities: onboarding, adoption, and retention to secure the expansion of the Halcyon footprint in the customer environment. Halcyon Customer Success supports the customers in their journey creating value out of their Halcyon investment to help them achieve their goals. The ideal candidate will have a general understanding of cloud, networking, applications, endpoints and security.
You will foster strong and long-term relationships with our customers and become their trusted advisor. If you are a self-motivated team player who is eager to learn and can change direction quickly, we encourage you to apply.
About Halcyon
Halcyon is focused on building products and solutions for mid-market and enterprise customers, formed in 2021 by a team of cyber industry veterans.