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Responsibilities:
- Own final QA oversight and launch approval for CRM campaigns and journeys, ensuring accuracy across targeting, content, timing, and tracking.
- Serve as the primary day-to-day CRM partner for Design and Coding teams, managing briefs, feedback, feasibility, and execution to ensure launches are production-ready and on time.
- Maintain CRM documentation, QA checklists, and best practices to support scalable execution.
Requirements:
- 6+ years of experience in CRM, lifecycle, or retention marketing.
- Hands-on experience with CRM platforms (Iterable, Klaviyo, Attentive, or similar).
- Strong understanding of lifecycle marketing, segmentation, and journey automation.
- Data-driven mindset with experience analyzing performance and test results.
Nutrafol
Nutrafol is a company that creates clinically tested products for hair growth and provides support for people at every step of their hair journey. They are recommended by over 7,500 physicians and hair professionals for trusted, reliable results, embracing individuality and differences.