We are seeking a Lead CRM Manager to spearhead our multi-channel communication and promotion strategies. Your mission involves enhancing player engagement, optimizing retention, and driving revenue growth within our fast-paced iGaming environment. You'll design customer journeys, manage bonus strategies, and mentor a small team.

Drive improvements to our member experience journey, ensuring a seamless transition from member to patient while optimizing conversion rates, revenue, and patient outcomes. You’ll be building high-impact, data-driven lifecycle marketing strategies that enhance engagement, drive appointment bookings and attendance, and ultimately improve health outcomes. You’ll lead high-impact experimentation and collaborate with Product, Data, BI, Engineering, and CS teams to optimize marketing automations.