Principal Process and Business Analyst
Benefits
5w PTO
Job Description
- Enterprise Knowledge Management and Enhancements to the catalog.
- Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria.
- Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted.
- Business Analysis & Requirements Governance is contributed to.
- Establish enterprise standards for elicitation, documentation, traceability, and sign-off.
- Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks.
- Process Optimization & Continuous Improvement practices.
- Streamline workflows, and improve member and employee experiences.
- Program-manages company-wide process improvement opportunities and related efforts.
About Technology Credit Union
Technology Credit Union’s (Tech CU) enterprise approach is to process optimization, knowledge management, business requirements, and user acceptance testing governance.