Job Description
As a Technical Support Engineer you will serve as a key technical resource, ensuring timely resolution of customer issues while maintaining high standards of service quality. This role involves working closely with cross-functional teams including Solutions Architect, Product & Engineering, QA, and Customer Success to diagnose, troubleshoot, and resolve technical problems, both remotely and on-site when necessary. The successful candidate will act as the primary technical contact for customers experiencing issues, monitor support tickets, and provide support to our global customer base.
About Sanas
Sanas is revolutionizing the way we communicate with the world’s first real-time algorithm, designed to modulate accents, eliminate background noises, and magnify speech clarity.