Define and evolve Freshpaint’s implementation philosophy, operating model, and service tiers.
Create a scalable onboarding framework that supports enterprise growth while maintaining high-quality delivery.

Team Leadership & Development:

Lead, mentor, and grow a high-performing team of Enterprise Implementation Engineers.
Set performance standards and define leading/lagging indicators for individual and team success.

Operational Excellence & Scale:

Build scalable onboarding processes, playbooks, templates, and internal documentation.
Own forecasting and capacity planning for onboarding volume and complexity.

Freshpaint

Freshpaint is a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). They have raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.

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