Job Description
Own daily administration of the LMS, including user group structures, complex assignment logic, troubleshooting, and system permissions. Manage enterprise-level training assignments, including dynamic rules and automated workflows. Conduct regular audits to ensure data accuracy, completion tracking, and compliance alignment. Lead quarterly and annual reviews of training programs to measure completion, effectiveness, and engagement.
Build dashboards and visualizations (e.g., in Sana, Looker) to share out key metrics. Respond to timely leadership and regulatory reporting needs with curated insights. Deliver a year-end analysis of NPS and other key learning data, highlighting trends and actionable recommendations. Support SEV (Severity Incident) responses with timely data and reporting. Maintain and evolve SOPs for learning systems and data processes. Partner with CorpEng and cross-functional teams to support integrations between the LMS, Workday, and the data lake.
Serve as the primary owner of the LMS.
About Robinhood Markets
Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all.