Director, Product Operations

As the Director, Product Operations at Mediafly, you will establish and own frameworks, rituals, and tools that improve consistency, transparency, and accountability across the product organization. You will mentor two Sr PMs, helping them prioritize effectively, communicate clearly, and deliver meaningful outcomes. Enforce a unified “rulebook” for PRDs, discovery briefs, and other product artifacts, ensuring everything lives in the right place and follows the right format. You'll build repeatable systems for how work moves from idea to delivery, champion tools like Productboard, Confluence, and Jira, and work closely with Design, Engineering, and GTM to ensure alignment. Success in this role involves having clear product initiatives, complete documentation, and empowered product managers.